FREQUENTLY ASKED QUESTIONS

1. When does the term start?
   Term start dates can be viewed in the Academic Calendar - (USFSP).
2. How do I change USF institutions?
   If you are a new USF student, submit the multi-purpose Application Update Form to the Office of Admissions and Outreach.
   If you are a continuing USF student (second or subsequent term), you can complete the Change of Campus smart form online. Please note that your major must be offered at your new USF institution.
3. Why was I dropped for first day non-attendance?
   Students may be dropped for first day non-attendance for one of the following reasons:
   - Actually did not attend the class
   - Arrived at class after the roll was taken
   - Did not respond during roll call
   - Instructor inadvertently circled the student’s name
4. How do I find my “U” number?
   The following steps will assist you in finding your “U” number:
   - LOGIN TO OASIS
   - SELECT STUDENT AND FINANCIAL AID
   - SELECT REGISTRATION THEN REGISTRATION STATUS
   - YOUR “U” NUMBER CAN BE FOUND IN THE UPPER RIGHT HAND CORNER OF THE PAGE
5. What are your office hours?
   The Office of Records and Registration is open 8:00 am – 5:00 pm, Monday Friday, excluding holidays.
6. What should I do if I forgot my OASIS PIN?
   OASIS locks you out after three unsuccessful login attempts. After your first unsuccessful attempt:
   - Re-enter your User ID > Click Forgot Pin?
   - After correctly answering your test question, Submit Answer. Your PIN has now been reset to your birth day in MMDDYY format. You will be directed to create a new PIN.
   - For additional assistance, contact the Office of Records and registration at (727) 873-4645.